277be's Privacy Policy
Your personal information is very important to us — here we describe in detail how we collect, use, and keep it secure.
Introduction & Scope
277be ("we", "us", "platform") has prepared this privacy policy so that you understand what information we collect about you while you use our website and services, how we use that information, and how we keep it secure.
This policy applies to all of 277be's services, websites, and applications. By continuing to use our platform, you are considered to have accepted the terms set out in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This policy is designed for providing services in the Bangladesh market, and we are committed to protecting our users' privacy. This policy may be updated at any time, and the latest version will always be published on this page.
What information we collect
277be collects the following types of information to operate its services smoothly and to give users the best experience:
2.1 Information provided directly
- Full name and date of birth — for age verification (only users aged 21+ may register).
- Email address — for account communications and security notifications.
- Mobile number — for account verification and payment transactions.
- National ID (NID) or passport details — when identity verification is required.
- bKash, Nagad, Rocket, or Upay account details — for deposit and withdrawal processing.
- Information provided when contacting the support team.
2.2 Automatically collected information
- IP address and device identification details.
- Browser type, operating system, and screen resolution.
- Website access times, page views, and usage patterns.
- Information collected through cookies and similar tracking technologies.
- Gaming activity logs — betting history, transaction details, and session information.
2.3 Information received from third parties
- Transaction confirmation information from payment service providers.
- Information received through identity verification services.
- Information received as part of fraud prevention measures.
Purpose of using information
277be uses the collected information for the following legitimate purposes:
- For account registration, verification, and management — so you can access the platform securely.
- To process deposit and withdrawal transactions.
- Fraud detection and prevention to ensure the security of your account and funds.
- To provide 24/7 customer support — in Bengali and English.
- To meet responsible gaming obligations — monitoring for excessive play tendencies.
- To inform you about relevant promotional offers and bonuses (subject to consent).
- To meet legal obligations and for dispute resolution.
- To improve platform functionality and resolve technical issues.
Information protection & security
277be takes the highest level of technical and organisational measures to protect your personal information. Our security infrastructure includes the following measures:
- SSL encryption — all data transfers between your browser and our servers are secured.
- Sensitive information is encrypted using TLS protocol.
- Industry-standard practices are followed to protect payment information.
- Access control — only authorised staff may access your information.
- Regular security audits and risk assessments are conducted.
- Real-time monitoring to detect suspicious activity.
In the event of any security breach, we will notify affected users in a timely manner in accordance with applicable law and take the necessary remedial action.
Sharing information with third parties
277be does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service provider partners
We share limited information with trusted partners who support our services — such as:
- Payment processing services (bKash, Nagad, Rocket, Upay) — to complete transactions.
- Identity verification services — to complete the KYC process.
- Technology service providers — for platform operation and maintenance.
All partners are contractually bound to comply with our data protection standards and are permitted to use information only for specified purposes.
5.2 Legal obligations
We may be required to provide information to fulfil a court order, a lawful request from a government authority, or a requirement under applicable law. In such circumstances we will endeavour to notify you as far as possible, unless prohibited by law.
Cookie policy
277be uses cookies and similar technologies on its website to improve your browsing experience and to ensure the functionality of the site.
6.1 Types of cookies we use
- Essential cookies: Essential for maintaining login sessions, storing security tokens, and remembering your preferences.
- Functionality cookies: For storing language preferences, display settings, and other personal preferences.
- Analytics cookies: For understanding site usage patterns and improving services.
You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work correctly.
Data retention period
277be retains your personal information only for as long as necessary or required by law:
- Active account information is retained for as long as the account remains open.
- After account closure, information is kept for the period required by legal obligations.
- Transaction records are kept for as long as necessary for financial auditing and dispute resolution.
- At the end of the retention period, information is securely deleted or anonymised.
Your rights
As a user of the 277be platform, you have the following rights:
- Access: The right to request to know what information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Objection to processing: The right to object to the use of your information for certain purposes.
- Portability: The right to request your information in a structured format.
- Withdrawal of consent: You may withdraw consent from optional data processing at any time.
To exercise these rights, contact us at [email protected]. We will respond to your request as soon as possible.
Minors & age verification
277be strictly operates services only for persons aged 21 or over. We do not intentionally collect any personal information from minors.
- Age verification is mandatory at the time of registration.
- If a minor's account comes to our attention, it will be closed immediately and the associated information will be deleted.
- If you believe a minor is using our platform, please notify us at [email protected].
International data transfers
To operate our services, your information may sometimes be processed or stored on servers outside Bangladesh. In such cases we ensure that:
- Transferred information is subject to an equivalent level of protection.
- Data protection conditions are included in agreements with third parties.
- International transfers are secured through SSL encryption.
Policy changes & updates
277be reserves the right to amend this privacy policy at any time. For any significant changes:
- The updated policy will be published on this page and the date will be changed.
- For significant changes, a notification may be sent to the registered email address.
- Continuing to use the platform after changes are made will be considered acceptance of the new policy.
- If you object to the changes, the option to close your account will always remain available.
Responsible gaming & data protection
277be is committed to promoting responsible gaming. As part of this, we monitor users' gaming behaviour and provide support when potentially problematic patterns are identified.
Information collected for this purpose is used solely for the protection of the user and is not shared with third parties for commercial purposes. To learn more about responsible gaming, visit our Responsible Gaming page.
Applicable law & jurisdiction
Applicable laws have been followed in drafting and managing this privacy policy. Any disputes or claims related to this policy will be resolved through the appropriate legal authorities.
Thank you for reading and understanding this privacy policy. Protecting your information is our highest priority, and we are dedicated to operating a safe, fair, and transparent platform at all times.
For any privacy-related questions, please contact us
If you have any questions or concerns about the protection of your information, our 24/7 support team is always ready — assistance is available in both Bengali and English.
[email protected]